Hyperautomation: A Step Beyond Automation for Modern Enterprises
Bhadra Gurnani

Hyperautomation: A Step Beyond Automation for Modern Enterprises

Hyperautomation is a combination of several technologies, including Artificial Intelligence, like Robotic Process Automation and Machine Learning, to automate mundane tasks and simplify complex organizational processes.

Hyperautomation tools and systems streamline and optimize business operations, easing human lives and speeding up product deliveries. According to evidence.dev, the current market size of hyperautomation is USD 12.95 billion, which will almost double within the next five years, to USD 31.95 billion in 2029. Manufacturing businesses highly adapt hyperautomation in their processes to fast-forward production and meet end-user demand.

However, while hyperautomation promises a revolutionary transformation, it's essential to understand how it differs from traditional automation approaches. Regular automation often focuses on automating individual tasks within a specific software program. This can help streamline repetitive actions but doesn't address the bigger picture.

In our next section, we have differentiated regular and hyper-automation, highlighting its potential to optimize workflows, promote efficiency, and amplify business operations.

Regular Automation vs Hyperautomation

Both automation and hyperautomation sound similar. Still, there are significant differences from the technological perspective in how they benefit businesses and why businesses should consider hyper-automation over regular automation. We have prepared a tabular format so you can quickly skim through and understand the difference between the two.


Regular Automation

Hyperautomation

Focus

Automates individual, repetitive tasks within a system

Automates entire business processes, from end to end

Scope

Limited to specific processes or departments

Encompasses multiple systems and departments

Decision-Making

Relies on predefined rules and instructions

Leverages AI and ML to make intelligent decisions, adapt to changing conditions, and optimize processes continuously

Scalability

May struggle to adapt to changes in processes or systems

Adapt to changing business needs and market conditions

Dependency

Often requires human oversight to handle exceptions or deviations from standard procedures

Utilizes AI and ML to handle exceptions and deviations autonomously

Technological Involvement

Often involves tools like robotic process automation (RPA) to handle rule-based, structured tasks

Combines a wide range of technologies, including artificial intelligence (AI), machine learning (ML), natural language processing (NLP), and RPA

Business Benefit

Primarily aims to reduce manual effort and improve productivity

Enables organizations to explore new opportunities and drive continuous improvement

Now that you know how hyperautomation is one step ahead of regular automation, let’s also discuss the potentiality of hyperautomation. Knowing this would help you decide how quickly to invest in hyperautomation tools and systems.

Why is Hyperautomation Needed?

need of hyperautomation in enterprises

Hyperautomation unlocks any business's potential, enabling businesses to thrive and achieve excellence in their respective industry. To know what are the benefits of hyperautomation, let’s discuss in detail:

Greater Innovation

Our hyperautomation solutions empower your teams to unlock their full potential. By automating repetitive tasks, we free up your employees to focus on strategic initiatives and creative endeavors. With access to valuable data-driven insights, you can identify new opportunities and develop innovative solutions that drive your business forward.

Better Data Collection

Hyperautomation tools ensure data accuracy and consistency, providing real-time insights that empower your organization to make informed decisions. By automating data collection and processing, we eliminate human error and ensure that your analytics are always reliable.

Improved Customer Satisfaction

We help you deliver exceptional customer experiences by automating routine tasks. You can expect reduced turnaround times for customer requests, ensuring faster responses and increased satisfaction. Additionally, our solutions enable you to personalize customer interactions based on individual preferences and behaviors, fostering stronger relationships and driving customer loyalty.

Simplifying Complex Work

With hyperautomation, you can streamline complex processes by breaking them down into smaller, more manageable steps. This improves process clarity and significantly reduces the risk of human errors. By automating error-prone tasks, we help you achieve greater accuracy and reliability in your operations.

Budget-Friendly

Our developers can quickly adapt to your changing business needs, ensuring that you always have the right level of automation in place. This scalability minimizes costs and flexibility, allowing you to respond quickly to market changes and seize new opportunities.

Accuracy & Performance

When you implement hyperautomation solutions, you will notice zero errors, which not only builds trust but also improves accuracy and reliability. Using the technology, you can remove bottlenecks, achieve greater efficiency, and improve performance.

Productivity & Employee Engagement

One of the benefits of hyperautomation is it reduces the stress and burden on the employees by maximizing automation at every single level so that they can focus on making strategic decisions.

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When Should I Consider Whether My Enterprise Is Ready For Hyperautomation?

Several factors need to be taken into consideration before opting for hyperautomation for your business, which are as follows:

getting started with hyperautomation

Identifying Automation Possibility

Firstly, we will help you find the possibility of automation in your business operations. We will analyze your current operations and existing business rules and compare them with the industry’s best practices.

Collecting Data

Since you have an established business, you must have real-time data, which we want to analyze your business's time and cost estimates.

Identifying Hyperautomation Tools

Implementing hyperautomation in your existing business process is the next step. The developers will utilize business process automation, data integration tools, low-code development platforms, machine learning platforms, analytics tools, and Internet of Things sensors.

Organizing Your Personnel

We assemble cross-functional teams, including process experts, to ensure a holistic approach and secure stakeholder buy-in. We also provide meticulous guidelines, training, and support to help you adapt to automated processes.

Hyperautomation Use Cases in Different Industries

Business processes before the introduction of artificial intelligence were sluggish, which is why industries always failed to meet customer demands. But with the AI's inception, a wide range of possibilities grew. What once seemed impossible is now a matter of minutes. To give you an idea, we have listed down hyperautomation possibilities across industries.

Banking & Financial Services (BFSI)

  • Customer Services
  • Fraud Detection & Prevention
  • Regulatory Compliance
  • Risk Assessment

    • Healthcare

  • Patient Record Management
  • Medicinal Management
  • Drug Discovery
  • Billing & Claims

    • Manufacturing

  • Quality Checks
  • Production
  • Supply Chain Management
  • Maintenance

    • Insurance

  • Underwriting
  • Customer Support
  • Compliance
  • Claims Processing

    • Retail

  • Inventory Management
  • Marketing Automation
  • Order Filling

    • Key Technologies for Hyperautomation

    hyperautomation key technologies

    Hyperautomation focuses on easing business operations and executing tasks; here are some technologies playing crucial roles:

    • Artificial Intelligence
    • Machine Learning
    • Robotic Process Automation
    • Business Process Automation
    • Low-Code No-Code Development
    • Process Discovery
    • Intelligent Document Processing
    • Intelligent Automation
    • Generative AI
    • AI Agents

    Assessment and Planning

    • Process analysis: We thoroughly assess your existing processes to identify potential areas for automation.
    • Goal setting: Together, we define clear objectives and key performance indicators (KPIs) to measure the success of the hyperautomation initiative.
    • Technology selection: After analysis and goal setting, we recommend a suitable AI + automation enterprise system based on your specific needs and budget.

    Integration and Configuration

    • System integration: The enterprise system is integrated with your existing IT infrastructure and applications.
    • Process mapping: Once the system is integrated, our developers map out the targeted processes to be automated, defining the steps, decision points, and data flows.
    • Automation configuration: The AI + automation tools are configured to automate the identified tasks and processes.

    AI Model Development

    • Data collection: Our hyperautomation developers gather relevant data and prepare it for training the AI models.
    • Model training: AI models are trained to perform natural language processing, image recognition, or predictive analytics tasks.
    • Model testing and refinement: The models are tested and refined to ensure accuracy and performance.

    Automation Deployment

    • Pilot testing: The automated processes are tested in a controlled environment to identify and address issues.
    • Deployment: The automated processes are deployed into your production environment.
    • Monitoring and optimization: The company continuously monitors the performance of the automated processes and makes necessary adjustments to optimize efficiency.

    Ongoing Support and Optimization

    • Maintenance: The company provides ongoing maintenance and support for the AI + automation system.
    • Updates and upgrades: The system has new features and capabilities as needed.
    • Continuous improvement: Our developers work with you on your project to identify further process optimization and automation opportunities.

    Conclusion

    Organizations can revolutionize their operations, increase efficiency, and spur creativity with hyperautomation, a potent blend of robotic process automation, artificial intelligence, and machine learning. Businesses may free up critical resources to concentrate on key objectives and provide outstanding customer experiences by automating monotonous operations and processes.

    We may anticipate seeing even more advanced and perceptive hyperautomation systems emerge as technology develops further. Organizations can position themselves for long-term success in the current competitive landscape by adopting this revolutionary approach.